Why Topps Tiles?
Great choice, outstanding value, unbeatable customer service. That's Topps Tiles. But there's more too: for example, do you know just how ambitious and fast-moving we are as a business?
Deputy Manager
I love the impact I have on people’s lives, you share the excitement for their projects.
Kranthi, Deputy Manager
Overview
What does a Deputy Manager role at Topps Tiles offer? The satisfaction that comes with helping customers achieve their dream projects. Being part of a great store team and helping your team members to do great things. Responsibility. Accountability. A career path. Want to be a Store Manager? Maybe move to a Head Office role? We'll help you achieve your ambitions. And you can be sure that you'll be rewarded for your hard work.
What you'll do
What you'll do
Together with the Store Manager you'll become a management team that will inspire, lead and develop a small store team, delivering unbeatable customer service while driving sales and profitability. As well as making sure that your store works like clockwork and is beautifully presented, you'll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities.
What we're looking for
What we're looking for
We're not looking for tile expertise. It's a passion for delivering outstanding customer experiences that matters most. You've a can-do, will-do attitude. You'll need to be focused, ambitious and commercially switched-on. If you've mentored, coached or helped to develop a team, even better.
Where you're from
Where you're from
Your background should be retail but the emphasis needs to be on customer service not hard sell. We're specialists – which is why customers come to us. And that means actively advising customers, pointing them in the right direction.
